IMPORTANT REMINDERS
If at any time you have used a credit card to fund your Betcris account, and are requesting a payout, you will be required to complete and send a Credit Card Authorization Form and documentation for each card used. If you have not already submitted this form and need a copy, Click Here.
Customers must play a 100% of the deposit in order to request a payout. Deposits made on Betcris locations do not apply.
Online deposits will have to wait 72 hours after the last deposit in order to request a cash payout at a location. This applies to Dominican Republic, Honduras, Guatemala, Panama and El Salvador
All payouts will be processed from Monday thru Friday. Except for payouts on Betcris Locations.
Customers who request a payout on amounts over 1700 EUR will be required to send a copy of their Photo ID as well as a utility bill as proof of address, before any payment is sent.
Ewallets withdraws are limited to $25,000 USD per week. Per request.
For more information or help please contact our
or email us to [email protected]