常见问题问答

How do I register for the Reduced Juice Program (BetPoints™)?

Simply open an account with BETCRIS.com and you are automatically registered for the program. Everyone starts at the Gold Membership level (-108 commission). You will start earning BetPoints™ when you open your account, however, you will only be able to use them once you have made a one-time, qualifying minimum deposit of $300 USD or the equivalent in other currency.

How do I move up to the next level?

You just need to accumulate Betpoints™ in order to move from one level to another, at the moment you have enough Betpoints™ the system will automatically move you to the next level.

What type of bets offer discounted juice?

The discount will be applied to straight wagers only on Football and Basketball spreads and totals.

Parlay wagers do not qualify for discounted commision

Is there a registration fee?

No, there isn't.

What are the conditions for membership?

You must have an account registered with BETCRIS.com and be in good standing. In addition, management may determine, at our sole discretion, that your account is not eligible depending on the type of play. Only accounts considered to be “recreational” will be allowed to participate.

Does my account have to be in USD in order to participate?

No, all the currencies BETCRIS has in its registry area are eligible.

When do I start earning points?

You will start earning points as soon as you place your first wager on sports. You earn points for every wager placed in the account from the date of sign-up.

Where can I see my points?

Log in to BETCRIS.com and your points will appear automatically.

Can I transfer my BetPoints™ to my friend’s account?

No. BetPoints™ are non transferable.

How often are my BetPoints™ updated?

All points earned through sports plays are updated on a daily basis at 12:00am midnight PST and added daily.

Where can I see my membership level status?

Log in to BETCRIS.com and your level is displayed automatically in the BetPoints™ area.

How do I redeem rewards points for freeplay money?

Login to your betting account and click on 'Promotions'. Then click on ''Reduced Juice Program'. Then click on 'Freeplay Money'. Select the amount of BetPoints™ you want to redeem and click 'Continue'. Then finally, click on 'I Confirm the transaction' and 'Continue'.

How long does it take for my rewards orders to be processed?

When redeeming points for freeplay money, your account will be updated immediately.

Which countries does the BETCRIS loyalty program cover?

It applies to all countries currently in the registry section with the exception of the United States of America and its territories.

How do you calculate BetPoints™ in a parlay wager?

Example: $100 - 3 team parlay. If all 3 selections are valid, you would receive $100 USD x 2 = 200 BetPoints™.

How are BetPoints™ calculated in a parlay wager when selecting money line bets in Professional and College American Football, NBA and NCAA Basketball?

Example: $100 USD – 3-team parlay with a money line bet on Professional Football. If the three selections are valid, you would receive $100 USD x 2 = 200 BetPoints™. However, since he selected Professional Football in this parlay wager, the client is awarded: $100 USD x [(number of BetPoints™ for selection 1 + number of BetPoints™ for selection 2 + number of BetPoints™ for selection 3) / total selections of the parlay wager] x 2 = $100 x ((1+1+0) /3) x 2 = 133.33 BetPoints™

How long do I have to redeem my BetPoints™?

After 8 months of inactivity, you will drop 1 status level. An account is considered inactive if no deposits or wagers have been placed. BetPoints™ become void after one year (12 months) of account inactivity. After this period your BetPoints™ will be zeroed out. If you have additional questions please forward them to help@betcris.com

BETCRIS.com是有关什么的网站?

哥斯达黎加国际体育(CRIS或BETCRIS.com)自1985年以来一直是广受各界认可的业内领导者。BETCRIS每周7天每天24小时提供有关大型体育赛事、以及有关赛马、赌场和扑克娱乐方面的安全、合法和保险的博彩游戏,不管这些活动在世界上的任何位置举办。BETCRIS.com是迄今为止美洲最好的合法在线体育博彩和娱乐中心。由哥斯达黎加政府提供担保并且获得正式授权。

BETCRIS.com位于什么地方?

BETCRIS.com位于哥斯达黎加的圣何塞市,已经获得哥斯达黎加政府的正式授权,接受通过电话或者互联网进行的下注。

我应当怎样开立帐户?

开立帐户快速而简单。只是填充注册表。您可以选择您自己的密码,您将会被授予自己独有的接口。只需拨打电话

成为会员需要多少费用?

零费用。BETCRIS.com目前不收取并且永远也不会收取会员费。

我必须达到多大年龄方可使用您提供的服务?

要想使用我们的服务,您必须至少18(十八)岁。

我的个人资料安全、保密吗?

BETCRIS.com通过运用当前最先进的安全技术,尽力确保其客户的个人信息的完整性和安全性。我们有一个安全的互联网基础架构,这种架构旨在保护我们免受任何网络攻击。我们的客户尽可放心,您在线上进行的任何交易以及您的个人资料将完全保密。帐户安全:BETCRIS.com对于在不低于90天的期限内,所进行的每笔交易和下注均保留记录,并且如客户提出要求,可向客户提供。任何和所有信息请求可发送到help@betcris.com。客户信息:BETCRIS.com不收集不属于提供客户服务目的范围的个人信息。我们努力维护所有个人信息的准确性和完整性,不会在未事先取得您同意的前提下将其用于其他任何目的。客户向我们提供的个人信息绝对不会被出售或者交易,包括地址、电子邮件和电话号码。

我如何领取彩金?

美国东部时区周一至周五,上午9点到下午5点处理彩金支付。只需拨打1-866-238-2747,通过电话申请派彩,或者发送电子邮件到help@betcris.com。如果您想获得可以收到我们的派彩方式的全部列表,请参见我们的派彩章节BETCRIS.com将首先将您起初的购买品记入您首次充值的帐户,不管该帐户是NETeller、FirePay、PrePaid ATM还是支票帐户(Citadel)。按照您从派彩章节中所列的方案的选择,向您支付额外的金额。有关更多信息,请参阅我们的派彩申请。注:因为维萨卡和万事达卡的制度规定,BETCRIS.com可能无法将资金划入到您的上述信用卡。然而,在进行任何派彩之前,您应当按照要求填写信用卡授权表以及所使用的每张卡所需要的文据,并发送传真给我们。

营业时间有何规定?

BETCRIS.com的下注和客户服务营业时间为每年365天,每周7天,每天24小时全天候服务。

我可以为哪些体育运动下注?

BETCRIS.com提供有关各种大型体育赛事的投注,包括美式足球、篮球、棒球、曲棍球、英式足球、网球、全美普通汽车赛车协会、高尔夫、赛马、拳击、橄榄球、一级方程式汽车赛等。我们还提供在政治、奥斯卡奖,格莱美奖、真人秀等方面的投注。有关目前可用的用于投注的体育运动的详细列表,请参阅我们的盘分线

BETCRIS.com提供哪些类型的下注?

BETCRIS.com提供范围最广的下注类型和计划,包括:投注类型:咬准、总分高低、多重彩、甜头盘、如果投注、反次序多重彩、预期投注等。

  • NFL投注:上半场和下半场、每节盘分、球队总分、各类命题竞猜。
  • NBA:NBA:上半场和下半场、每节盘分、球队总分,各类命题竞猜。
  • NHL:加拿大盘分、整数让分盘、独赢盘、每节盘分。
  • MLB:上半场和下半场、跑垒盘、反次序多重彩跑垒盘、命题竞猜。
  • NCAA:上半场和下半场、每节盘分、球队总分、各类命题竞猜。
  • 高尔夫:挑选赢家,选拔赛、击球盘分、命题竞猜。
  • 拳击:高低分、选择串连、命题竞猜。
  • 网球:个人的夺冠赔率、选拔赛赔率。
  • 全美普通汽车赛车协会:挑选赢家、选拔赛、前三名、命题竞猜。
  • 马术:优胜者、位置、买秀、顺序二重彩、孖宝、赌前两名、三连胜多重彩(投注者须猜中前三名马的正确名次才算中彩)、超级正序多重彩赌、选三。在所有大型赛马活动中选择四和House Q。

允许的最小和最大投注是多少?

BETCRIS.com既可满足娱乐性玩家的需求,也可让豪赌客尽情博彩。我们的在线最低投注为1美元,电话投注最低为100美元。我们的在线最大投注为5000 美元,电话投注最多为20000美元。然而,对于高端客户而言,更高的极限通常是视需要而定的。
* *美元或等值​​的其他货币。

申请开立帐户是否有最低数额限制?

网上申请美元最低数额限制。电话申请最低数额为25美元。(或等值货币)

我可以在网上更改或者取消投注吗?

如果这些投注已经在线输入,则客户不得取消或更改。

我可以用我的互联网帐号通过电话投注吗?

可以。互联网用户可以拨打我们的免费电话投注号码(从美国和加拿大 )并且使用他们的网上帐号和密码通过电话投注。但是请注意,通过电话投注允许的最小投注数额为 100美元。(或等值货币)

我可以用什么货币为我的帐户充值?

您可以使用欧元、英镑、美元、加拿大元、瑞典克朗或者挪威克郎为您的BETCRIS.com帐户充值。当您第一次注册BETCRIS.com帐户时,您应当按照要求选择一种货币。请谨慎选择,因为一旦您的帐户供款后,其币种信息不可改变。

我如何将资金存入我的帐户?

BETCRIS.com提供了各种方法帮您为BETCRIS.com 帐户充值。有关充值方法的完整清单和描述,请参见我们的充值章节

您们提供哪些红利或者奖金?

在我们不断努力为我们的客户提供尽可能最好的投注体验的过程中,BETCRIS.com为我们的客户提供多种季节性红利出价和特殊优惠。对于最新的红利和出价,请参见我们的当前优惠章节,或者拨打免费电话1-866-238-2747,咨询我们的客户代表。

我每次使用信用卡时是否必须提交新的信用卡授权表?

否。但是,在处理任何派彩以前,您应当按照要求填写信用卡授权表和所用每张卡片的文据,并且发将其通过传真发送给我们。

使用我的信用卡是否有手续费?

当使用您的信用卡在BETCRIS.com充值时不收取任何费用。所有交易将显示为购买品,我们承担任何和所有的处理费用。

派彩总是通过初始充值方式转帐吗?

BETCRIS.com首先将您起初的购买品记入您首次充值的帐户,不管该帐户是NETeller、FirePay、PrePaid ATM、维萨卡 还是支票帐户(Citadel)。按照您从派彩章节中所列的方案的选择,向您支付额外的金额。有关更多信息,请参阅我们的派彩申请。注:因为维萨卡和万事达卡的制度规定,BETCRIS.com可能无法将资金划入到您的上述信用卡。然而,在进行任何派彩之前,您应当按照要求填写信用卡授权表以及所使用的每张卡所需要的文据,并发送传真给我们。

在互联网上博彩是否合法?

BETCRIS.com获得哥斯达黎加政府正式授权,可通过互联网和电话接受投注。要确定您所在辖区的互联网赌博的合法性,请咨询当地政府部门或有资格的律师。

我是否需要为我的彩金纳税?

BETCRIS.com没有、也不会向第三方提供有关您BETCRIS.com的任何细节。向您所在的纳税管辖区范围宣布彩金或者输钱完全由您自己决定。

如果我有疑问,而这种疑问没有出现在常见问题回答中,我该怎么办?

只需拨打免费电话1-866-238-2747,告诉我们的客户服务代表,或者将您的问题发送邮件给BetCRIS客户服务部门。

Do you offer rebate?

The casino offers what we call a “Casino Courtesy Token”. It will be given every Wednesday, based on weekly net losses of $200 or more. Week will go from Monday to Sunday for this purpose. This token will be given only upon customer request.

Do you offer any free games?

One of the balances you will see listed in your Blackjack Tournaments lobby is the “Play Money” balance. This balance has no monetary value and it is used for playing in the games found on the “FREE Games” tab of the lobby. The “Play money” games are there for testing out our game, practicing, and entertainment in general. Although you cannot earn any real money by playing the free games, you definitely can earn Victory Points if you win on the “FREE Games.”

Where can I see my casino bonuses?

You will be able to look at all the information regarding the Bonus, including the rollover at a new tab called “BONUS PLAY”, which appears when clicking on the “CASINO” tab and once it is credited.

What is the Rollover?

Casino Rollover is much different than in Sports. Instead of wagering you need to place the money in action, to be more specific if you bet $5 and you win and lose and so on, that movement is what we call the "place in action", this is the reason why it makes the rollover easier and faster to complete. If you lose the money before the rollover is completed, it won't count anymore, meaning the rollover has been met.

How do I remove Chips from the Craps table?

To remove place bets you must hold the shift tab and click on the chips

What is a Casino Leaderboard Contest?

At this Leader board contest you will have the opportunity to play 50 hands and/or 1000 credits. Once you complete either of both, if you wish to continue playing another 50 hands, you will be able to make a rebuy at the yellow button found where you find the Scoreboard.

Where can I find my Casino Leaderboard Contest entries?

In order to find the entry for this tournament all you need to do is click on the “CASINO” tab first and then on the “LIVE Blackjack Tournament” tab. Once you are there you are going to see a green button that says “PLAY NOW”. Just click on this button whenever you are ready to play.

I got disconnected from a Live Blackjack tournament what do I do?

When a player is disconnected from the blackjack tournaments, the system will continue betting for that player in a conservative fashion until that player returns. The system will bet minimum, hit on 11 or less, and stand on 12 or higher. If the player is able to log back in before that table ends, then he will be able to pick up the game in progress and continue betting.

I can’t see the Casino Leader board Contest and/or Live Blackjack Tournaments?

At the moment both products are offered just for USD only, however you can play on any of our casino table games on your current currency.

Where can I find the $750 VIP Freeroll?

Please click on the CASINO tab and then on the LIVE BLACKJACK TOURNAMENT tab. You will be able to see a green button that says LOBBY. By clicking on it you will be entering the Network. Once you are in the Network, you will be able to find the “$750 VIP FREEROLL” when clicking on the” Multi Tournament ” tab. Please remember to be there 10 minutes before 7pm EST, otherwise you could lose your seat and be disqualified from the tournament.

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